The main function of any industry is to transform resources including raw materials and components into a finished product that is delivered to the end customer. A first-rate organization wants to provide the best quality at the best price and at the right time.
- Quantitative approach
- Qualitative approach
What is Qualitative research?
It is by definition exploratory, and it is used when we don’t know what to expect, to define the problem or develop an approach to the problem. It’s also used to go deeper into issues of interest and explore nuances related to the problem at hand. Common data collection methods used in qualitative research is focus groups, triads, dyads, in-depth interviews, uninterrupted observation, bulletin boards, and participation/observations.
Types of Qualitative Researches
Phenomenological research is an inductive, descriptive research approach developed from phenomenological philosophy. Its aim is to describe an experience as it is actually lived by the person.
Ethnographical research is the investigation of a culture through an …
Meaning of Research
Research in common parlance refers to a search for knowledge. One can also specify research as a technological and organized search for appropriate data and information on a specific matter. In fact, research is an art of scientific investigation The Advanced Learner’s Dictionary of Current English lays down the meaning of research as “a careful investigation or inquiry especially through the search for new facts in any branch of knowledge.”1 Redman and Mory define research as a “systematized effort to gain new knowledge.”2 Some people consider research as a movement, a movement from the known to the unknown
The term ‘research’ refers to the orderly method consisting of articulating the problem, developing a hypothesis, gathering the facts …
Factors Required for Organizational Excellence
Internal and external performance both are important for an organization and to reach the level of excellence some factors are required.
The internal performance measures that are important to achieve excellence are
- Products complaints
- CPA comparisons
- Sales and Targets comparisons
- Turnover ratio
- Performance appraisals
- Development and innovation
- Performance of machinery and equipment/technology
- Assessment of organizational performance through external audits
External performance measures are
- Customer satisfaction
- Customer retention
- Customers complaints
- Market share
- Percentage achievement of targets
- Socially responsible behavior of organization
- Supplier relationship
- Quest for technological and scientific advancement/innovation and financial status and loans